Terms of service
Terms and Conditions for CLOVI SDN. BHD. Shopify Store
Welcome to the CLOVI SDN. BHD. Shopify store. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
1. General Information
These Terms and Conditions (“Terms”) apply to all users of this website, including browsers, vendors, customers, merchants, and contributors. The website is owned and operated by CLOVI SDN. BHD. (“we,” “us,” “our”).
2. Use of the Website
By using our website, you agree to:
• Not misuse our site or services (e.g., hacking, spreading viruses).
• Provide accurate and up-to-date personal information for order processing.
• Respect the intellectual property rights related to content displayed on our website.
We reserve the right to deny access to our services if you violate any of these terms.
3. Products and Services
• Product Descriptions: We strive to ensure accuracy in our product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. In case of an error, we will notify you before proceeding with your order.
• Availability: Product availability may vary, and we reserve the right to discontinue or limit quantities of any product.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
4. Orders and Payments
• Order Acceptance: Upon placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order, as we reserve the right to cancel or limit orders at our discretion.
• Payment: All prices are listed in Ringgit Malaysia and include applicable taxes. We accept various payment methods through Shopify’s secure payment gateway.
5. Shipping and Delivery
• Shipping Methods: We ship using reliable carriers, and delivery times are estimates. We are not responsible for delays due to carrier services or unforeseen circumstances.
• Shipping Fees: Shipping fees vary depending on location and order size and will be calculated at checkout.
• International Shipping: Customs duties and taxes may apply for international orders, and these charges are the responsibility of the customer.
6. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the intellectual property of CLOVI SDN. BHD. and may not be reproduced, distributed, or used without our written permission.
7. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our site, you consent to our privacy practices.
8. Limitation of Liability
• No Warranty: Our products and services are provided “as is” without any warranty, express or implied.
• Limitation: CLOVI SDN. BHD. is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Maximum Liability: Our liability for any claim will be limited to the amount paid by the customer for the product or service in question.
9. Governing Law
These Terms are governed by the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved exclusively within the jurisdiction of Malaysian Courts.
10. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
11. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
12. Contact Us
If you have questions or concerns about these Terms, please contact us at:
CLOVI SDN. BHD.
Phone: +6012-827 2117
Address: LOT LG136-137 SG WANG PLAZA JALAN SULTAN ISMAIL 50250 KUALA LUMPUR